No Annual Fee*
Get a Point For Every $1 Spent. Redeem for Account Credits & More
Free Shipping and a 2% Discount at Aircraft Spruce & PilotShop.com**
Additional Pilot Rewards like 20% off at PilotChews.com**
No Balance Transfer Fees for 6 Months*
0% Introductory APR on Purchases*
24/7 Emergency Customer Service
Visa Zero Liability Fraud protection
Auto Rental and Travel Emergency Assistance Services
Warranty Manager Service & Purchase Security
Lost Luggage Replacement & More
Already received your Pilot Card? Register here for Pilot Rewards
Frequently Asked Questions
Who is the issuing bank?
UMB Bank is the issuing bank. It is a subsidiary of UMB Financial Corporation, a financial services holding company headquartered in Kansas City, Mo. For the second year in a row, UMB has ranked in the top 10 best banks, based on eight financial measures of asset quality, capital adequacy and profitability, according to studies by Forbes and SNL Financial. As
a leading card issuer with nearly 40 years of credit card
experience, UMB offers a wide range of consumer and commercial Visa and
private label products.
For more information, visit
www.umb.com.
Q. Is
there an annual fee?
A.
No, there is
no
annual fee.
Q. What is
the annual percentage rate (APR) on the card? *
A.
0%
introductory
APR for six months. After the introductory period, the interest rate
will be
the Wall Street Prime rate + 9.74%, currently 12.99%.
Q. Can I
apply over the phone?
A.
Unfortunately,
not
at this time.
Q. Can
I submit an application by mail?
A.
Yes, a mail in application is available for download by clicking
here.
If you would like us to send you a mail in application by mail, please contact us at
info@thepilotcard.com.
We encourage you to apply securely online to expedite the processing of
your application.
Q. When I
apply for the card, will my transaction be secure?
A.
Yes. Your
application will be transmitted to UMB through an encrypted security
page.
Q. Do I
have to activate and use the card within a certain time period to be
eligible
for the Pilot Rewards and promotions?
A.
Yes, you need
to
use the card once within the first 90 days to activate the card.
Additionally,
we encourage you to make this card your primary credit card because you
will earn points good for a 1% cash back statement credit on
your every purchase as well as receiving
additional
great promotions on your pilot purchases.
Q. How
does the Pilot Rewards program work?
A.Please see the
Pilot Rewards page for sample promotion information. Upon approval and receiving your Pilot Card please register for Pilots Rewards at
http://register.thepilotcard.com to gain acccess to the Pilot Rewards portal to view all of the benefits of the Pilot Rewards program.
Q. How does the Everyday Bonus
Rewards program work?
A. Every purchase you make will earn you 1 point. Your earned
Bonus Rewards points will automatically be credited to your Bonus
Rewards Activity account and can be found on your monthly statement.
Q. What can I redeem for
with my points earned?
A.You can redeem your points for a 1% cash back statement credit,
name-brand merchandise, gift cards, travel, event tickets and
activities. For more information about redemptions options, please
visit
rewards.umb.com
for more details.
Q. Do my points expire?
A.Points expire after 5 years. For more information on Program
Rules,please see the Rewards Program Rules disclosure that will
accompany your card.
Q. How do I redeem my
points?
A. Simply go to online redemptions site at
rewards.umb.com
to redeem your points.
Q. If I have another
question about Everyday Bonus Rewards not listed above, who can I contact?
A. Please contact customer service at 800-821-4115.
* 0% APR
only on purchases and balance transfers initiated during the first six
months.
No balance transfer fee will be imposed for balance transfers initiated
during
the introductory rate period. Thereafter, rates will vary. Rate and fee
information is accurate as of January 1, 2012.